Meet the Team: Tim Heal

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In the newest of our ‘Meet The Team’ posts, today we find out more about Tim Heal, owner of Chaletline.co.uk. I joined the travel industry back in the 80’s working for various tour operators in Bromley – my home town. Always a …

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Thanks to all our loyal customers

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We are delighted to announce that our repeat customer levels at Chaletline.co.uk are at an all time high. It really is much appreciated, so thank you to all of our returning customers and if you haven’t booked yet we do hope …

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Chaletline win TTG ‘Mystery Shopper’ Award

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We were very excited to see this week that TTG (the Travel Trade Gazette) secretly called Chaletline recently and rated our service at 98%. That placed us ahead of the other two travel agencies and one online service that the …

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Meet the Chaletline Team: Pamela Shelley

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In the fourth of ‘Meet The Team’ posts, today we find out more about Pamela Shelley, the Chaletline.co.uk Administration Manager. I have worked in the travel industry for 36 years, with breaks for having a family which consists of a …

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Meet The Chaletline Team: Jane Mostyn

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This is the third of our new series of posts: ‘Meet The Team’.  It’s a chance for you to find out more about the friendly voices on the other end of the phone. Today is Chalet Advisor (and General Know-it-all), …

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Meet The Chaletline Team: Sally Lipscombe

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This is the second of our new series of posts: ‘Meet The Team’.  It’s a chance for you, our customers, to find out a bit more about those friendly and informed voices you hear on the other end of the …

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Meet the Chaletline.co.uk Team: Mark Alden

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This is the first of our new series of posts: ‘Meet The Team’.  It’s a chance for you, our customers, to find out a bit more about those friendly and informed voices you hear on the other end of the …

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Great customer feedback about Chaletline.co.uk

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We work hard at Chaletline to make sure that our customers are looked after as professionally as possible – our job is to make sure that choosing a catered chalet holiday is as simple as possible and to make a …

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